Fire Recovery Information – North Complex Fire West Zone

On behalf of the Butte County Fire Safe Council employees, board, staff and volunteers, we offer our deepest condolences to the community members affected by the Bear / North Complex West Branch Fire within Butte County.  The Butte County Fire Safe Council stands committed to help these communities recover and rebuild.  We will continue to work on our mission of wildfire education, hazard mitigation, and recovery alongside our local, state and federal partners.

Considering the recovery process for communities impacted by the Bear / North Complex West Zone fire has already begun, the Fire Safe Council has compiled a list of valuable resources that will assist with the recovery process. These sources are listed out below:

*This list will be periodically updated with relevant information. Last updated 11/5/20*

Additional Resources for fire recovery.

Debris Removal: 

The deadline to enroll in the Debris Removal program is December 15th, 2020. For updated information on Debris Removal please visit  

Tree Removal:

The Butte County Fire Safe Council will be assisting with hazardous tree removal operations based on specific project areas and qualifications (to be determined). Butte County is slated to remove hazardous trees rooted in the public Right of Way. PG&E is currently removing hazardous trees along Bald Rock Rd and Rockefeller Rd that pose a threat to new infrastructure and line workers.

The Butte County Fire Safe Council has developed a Frequently Asked Questions page for landowners affected by the North Complex in regards to tree removal. The FAQ page is available for download here North-Complex-Bear-Fire-Tree-Removal-FAQ-Sheet.pdf (532 downloads )

Additional Resources for Fire Recovery:


Fire Recovery Information

North Complex Fire West Zone

Cal Fire/Butte County Fire Information Line: 530-538-7826

The Cal Fire/Butte County Fire Call Center is available from 7am-7pm every day. Call 530.538.7826 for the latest fire information.

Online Structure Damage Map

Cal Fire has released a map of properties damaged and destroyed within the North Complex West Zone Fire. View the Online Structure Damage Map.

Butte County Sheriff’s Office Call Center 530.552.3010 The Butte County Sheriff’s Office  has created an online request form to allow residents to request a law enforcement escort into the areas that remain under Evacuation Orders. Residents can also request a law enforcement escort by calling the Butte County Sheriff’s Office Call Center at 530.552.3010.

The Temporary Evacuation Point (TEP) located at the Gridley Fairgrounds is now closed. Residents in need of assistance can call the Shelter Hotline @ 530-552-6150 or email

Online Structure Damage Map

Cal Fire has released a map of properties damaged and destroyed within the North Complex West Zone Fire. View the Online Structure Damage Map here.

When Returning Home – Click on the link below

Health Officer Hazard Advisory

Health and Safety Information-English

Health and Safety Information-Spanish

Food Safety Information

Food Safety Fact Sheet

Well Disinfection & Sampling

Disaster Assistance

FEMA’s individual assistance program provides grants to help eligible survivors with financial assistance that may include rent, home repair, home replacement and other disaster-related needs such as childcare, medical and dental expenses.

Apply for disaster assistance with the Federal Emergency Management Agency online at; by downloading the FEMA app to a smartphone or tablet; or by calling the FEMA Helpline at 800-621-3362 (TTY 800-462-7585) between 7 a.m. and 10:30 p.m. Pacific.


Animal Sheltering Hotline: 530.895.0000

Large Animal Shelter

Camelot Equestrian Park
1985 Clark Road, Paradise

Please note: Camelot will not be accepting animals between the hours of 8pm and 7:30am.

Small Animal Shelters

Old County Hospital
2279 Del Oro and Mono Ste E, Oroville

This shelter is currently at capacity and cannot accept additional animals at this time.

521 Cal Oak Rd, Oroville

This shelter is currently accepting small, domestic animals between 8:00am and 8:00pm.

North Complex Fire Unclaimed Animals 

If you feel that your missing pet is on this site please email This site is updated daily so please check back often.


Safe and Well

Mark your self as Safe and Well. After a disaster, letting your family and friends know that you are safe and well can bring your loved one’s great peace of mind. This website is designed to help make that communication easier.

If you need to report a missing person from the fire, call the Butte County Sheriff Missing Person Hotline at 530.538.7671.

LiveHealth Online

Using LiveHealth Online, Anthem Blue Cross Medi-Cal members can visit with a doctor, therapist, psychologist or psychiatrist through live video from a smartphone, tablet or computer. When you can’t see your own doctor, use LiveHealth Online for non-emergency conditions like the flu, fevers, diabetes and pinkeye. Doctors can even send prescriptions directly to your pharmacy if needed.

Need help using LiveHealth Online? Call 1-888-LiveHealth (TTY 711). Don’t wait until your next sick day.  Sign up today!

Emotional Wellness

The Disaster Distress Helpline is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This is a toll-free, multilingual, and confidential crisis support service. Call 1.800.985.5990 or text TalkWithUs to 66746 to connect with a trained counselor.

If you or a loved one is experiencing a Behavioral Health Crisis situation, you can reach the Butte County Behavioral Health Crisis Line at 530.891.2810


North Valley Community Foundation (NVCF) has activated its Wildfire Relief and Recovery Fund. Learn more about the fund and how to donate.